At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.

THE ROLE

Are you at the start of your career and looking for a role where you can gain broad, hands-on experience and develop your career in HR & Talent? This could be the perfect opportunity to build a strong foundation across both HR and Talent.

We’re looking for an HR & Talent Administrator to join our passionate HR team in our London office. This is a hands-on role where no two days will look the same. You’ll support everything from recruitment and onboarding through to HR operations, giving you a broad view of how a People team operates.

You’ll work closely with the HR & Talent team, getting involved in projects, audits and process improvements, while developing your knowledge and taking on more responsibility as you grow.

If you’re curious, organised, people-focused and keen to learn, we’d love to hear from you.

Key Responsibilities:

• Supporting the employee lifecycle, from recruitment and onboarding through to leavers, contract changes and everything in between.

• Supporting recruitment activities including posting vacancies, reviewing applications, conducting introductory calls, coordinating interviews and keeping candidates updated.

• Helping to ensure our HR systems and employee data are accurate, up to date and compliant.

• Managing and following up on DBS and pre-employment checks.

• Supporting probation processes, working with managers to ensure reviews happen on time and following up on outcomes.

• Providing employment references and supporting other employee documentation.

• Helping with HR reporting and audits, giving you insight into how data helps us make better people decisions.

• Supporting the coordination of training and development, including courses, conferences and training budgets.

• Getting involved in HR & Talent projects and process improvements, with plenty of opportunity to bring your own ideas to the table.

• Providing general support to the wider HR team and getting involved wherever you can add value.

WHO WE ARE LOOKING FOR

The skills, experience, and aptitudes we are looking for are listed below but please don’t be discouraged from applying if you don’t meet every single one of these criteria – having a ‘can do’ attitude is sometimes more important than being able to tick every box:

• People-focused – genuinely interested in people and passionate about helping us hire, develop and retain great talent.

• Curious and eager to learn – excited by the opportunity to build broad HR and Talent knowledge.

• Articulate and engaging – a confident communicator who enjoys working with different people.

• Proactive – someone who takes ownership, gets things done and is happy to go the extra mile.

• Highly organised – naturally detail-oriented and understands that great HR relies on great administration and accurate data.

• A problem solver – someone who asks questions, looks for better ways of doing things and isn’t afraid to challenge the status quo.

• Adaptable – comfortable juggling different priorities and working in a fast-moving environment.

• A team player – collaborative, approachable and always willing to support others.

• Trustworthy – able to handle confidential and sensitive information with discretion.

• Tech curious – comfortable learning new systems and interested in how technology can make HR processes better.

Previous HR, Talent or administrative experience is a bonus, but not essential. If you’re early in your career and looking for a role where you can gain genuine, hands-on experience across the full HR and Talent spectrum, this is a great place to start.

WHO WE ARE

We work in partnerships with governments and financial institutions in the UK and internationally. Our cloud-native digital platform is revolutionising how people around the world think about, and save for, their retirement.

At heart, we’re a financial technology business. What we do is all about innovation, and using the power of digital change to put the customer first. Our Engineers will tell you that working at Smart gives you the opportunity to play your part in developing world-class technological solutions, working with – and learning from – like-minded people.

You’ll also find that, across our business, our colleagues love Smart’s culture, and how what we do means better financial outcomes for savers. That feels worthwhile, and it means that what we do, collectively, goes way beyond the nine to five of a typical working day.

Don’t just take our word for it – you can see what our colleagues say about working at Smart on LinkedIn Life and Glassdoor.

BENEFITS

At Smart, one of the eight principles we work to is “We want happy and good people in our team”. We created a list of benefits that helps us achieve this goal:

• £500 personal training budget to spend on books, courses, conferences or training materials to help you develop.

• Health Insurance (via EquipsMe) including Dental, Eyecare and Employee Assistance Program.

• Death in Service (4 x Base Salary).

• Season ticket loans.

• 5 week sabbatical after 5 years.

• 25 days holiday per year plus bank holidays. 1 extra day holiday after 2 years and then every year up to a max of 30 days holiday.

• Enhanced maternity and paternity (maternity - 6 months fully paid / paternity - 3 weeks fully paid).

• Access to PerkBox.

• Pension scheme via salary sacrifice. Smart will match your contributions up to 7% of your salary.

• In office wellbeing, such as manicures, massages and barbers.

• Cycle to work scheme.

• Smart employees also enjoy a 50% discount on orders from Arena Flowers, Britain's most ethical florist. They offer unique hand-tied bouquets, luxury flowers, letterbox flowers, plants and gifts to spend on friends and loved ones or even for yourself.

At Smart, we are committed to creating an inclusive and equitable workplace where everyone feels valued, respected, and empowered to do their best work.

We believe that diverse perspectives help us lead the way in transforming retirement, savings, and financial wellbeing. We welcome differences in background, experience, thinking, and identity, and we recognise that innovation is strongest when it is built on inclusion and fairness. We encourage applications from people of all backgrounds and experiences and do not discriminate on the basis of any protected characteristic.

If you require any reasonable adjustments during the recruitment process or in the workplace, we encourage you to let us know - we are committed to supporting you.

We think Smart is an awesome place to work. If it sounds like somewhere you’d like to work, too, and if you’re ready to play your part in our continued success in the future, then naturally we’d love to meet you.